[Insert cliché about attitude affecting altitude]
And it's good I handled the day and the job well, because (no details, but) I had some involved calls. But I also can find out the answers -- well, most of them, at least -- to people's questions and I have leeway to offer solutions to people who have problems. Had I been dealing with those calls while having my kind of flat day Tuesday, that all would've been harder.
I have a lot to learn. I saw some of my stats so I have evidence of that. But the learning curve seems climable.
Now: MUST WRITE ABOUT SOMETHING OTHER THAN WORK AND BLOOD...