These past couple of days, I've noticed another tic of mine. When I've found a hard-to-find shopper's card for someone, gotten information that'll really help someone, or untied some thorny knot in a customer's shopping history, I've found myself adding "I'm glad to say" to the statement.
"I'm glad to say." I like saying that. I like having reason to say that.
What do you say "I'm glad to say" about?